How to request a refund
- Open Billing in the console.
- Click Request refund.
- Check the refund amount and the deadline to request it.
- Click Confirm refund.
- The amount is calculated at the time of the request and shown before confirmation.
- Plan: it is turned off at the request and does not renew.
- Top-up: up to 7 days from payment; the top-up bonus is removed from the balance.
- Free credit (initial, bonus and referral) is not refunded.
- Applies only to the payment for the current period.