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Delete your account

  1. Open Settings in the console.
  2. Click Delete account.
  3. Type the requested confirmation and confirm.
  • When an account with no payments is deleted, we delete email, keys, balance and usage history. If there were payments, we delete email and keys and keep, without direct identification, payments, balance movements and usage history (numbers only, never content). The conversation history stored in the browser is deleted when you delete the account through the browser.
  • The plan renewal is canceled.
  • The balance is not refunded. Top-ups from the last 7 days: request the refund in Billing before deleting.
  • Account and usage data: as long as the account exists. Access logs: 6 months, including after the account is deleted. Acceptance of these documents: up to 5 years after the account ends, to prove acceptance. Financial data: for the period required by tax law.
  • It cannot be undone.
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