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Plan renewal, change and cancellation

Renewal

  • The plan renews automatically every paid period (month or year) until canceled.
  • The plan quota is monthly on the yearly plan too.
  • Those who subscribed with the Founding member offer renew at the subscription price.

Cancel

  1. Open Billing in the console.
  2. Under Plan, click Cancel plan.
  3. In the confirmation dialog, click Cancel plan.

The plan stays active until the end of the paid period and does not renew. Canceling does not return any amount; refunds are requested with the Request refund button, in Billing.

Change plans

In Billing, Switch to the other plan. The cycle restarts on the payment date, and the remaining days of the previous plan are not refunded.